Standards

The main aim of M-Vector members is achievement of the highest ethic and professional level to perform our mission.

While conducting research projects our Agency follows the standards and ethics code of ESOMAR - European Association of Market and Opinion Polls Professional Researchers – as its member. While implementing consulting projects our Agency members follow organizational principles and standards to guarantee high quality of services.

Working on projects, our specialists understand the responsibility and follow these principles:

1. LONG-TERM INTEREST of Clients is the main priority in activities of the Company. We consider a Client as a strategic partner, who can and should benefit from the co-operation.

2. INDIVIDUAL APPROACH to services for Clients.Specialists of M-Vector Consulting Agency must actively and efficiently create all conditions to satisfy individual needs of a Client.

3. CONFIDENTIALITY of information about Clients and their contracts. The policy of our Agency presupposes maintaining confidentiality of information about Clients and their contracts. Guarantee for commercial secrets is ensured both by high professionalism of the staff, and internal security system.

4. OBJECTIVITY. We always try to take an unbiased position and make everything to build the report on independent base while analyzing all relative facts and opinions.

5. CLARITY AND ACCURACY. We always prepare a written proposal (to avoid misunderstanding) describing aims, tasks, range of planned activities, and estimated budget.

4. TRANSPARENCY AND AVAILABILITY. Clients are free to inquire about our methods and principles of work, to receive information about activities of the Company (if it is does not violence the interests of other Clients). We are ready to train members of the Client-Company on the principles, methods, and techniques we use, so that they could correctly apply suggested or introduced improvements and continue this work after the Project.

5. EFFECTIVENESS of the activity, constant PERFECTION and DEVELOPMENT. Our principle states – achieve the best result for our Clients. We only take tasks that comply with qualification of the responsible specialists. 

6. BENEVOLENCE and RESPECT to the Competitors. Our Competitors are our partners that are assisting us in further improvement of our business. We respect their opinions and are pleased with their success; and we use all means to make our achievements more significant.

Clients:

All Clients…